How-to Guides
Track Witnesses
Manage witness information, availability, and subpoenas
Track Witnesses
Track witnesses throughout the investigation and prosecution process, including contact information, availability, and subpoena status.
Access Witness Management
Navigate to Legal → Witnesses tab.
You'll see all witnesses across your cases with:
- Witness name and contact info
- Associated case
- Subpoena status
- Availability notes
Add a Witness
From the Legal Section
- Click Add Witness
- Search for an existing person or create new
- Select the associated case
- Enter contact information:
- Phone number(s)
- Email address
- Address
- Employer/work contact
- Add initial notes
- Click Save
From a Case
- Open the case → People tab
- Click Add Person
- Set role to Witness
- Complete the person details
- Click Save
The person appears in both the case and witness management.
Track Subpoenas
Issue a Subpoena
- Find the witness in the list
- Click Issue Subpoena
- Enter:
- Court date
- Time to appear
- Courtroom/location
- Special instructions
- Click Generate
IronCase creates the subpoena document for service.
Track Service Status
| Status | Meaning |
|---|---|
| Pending | Subpoena generated, not yet served |
| Served | Witness received subpoena |
| Failed | Service attempt unsuccessful |
| Quashed | Subpoena canceled by court |
Update status after each service attempt.
Availability Tracking
Record witness availability for court dates:
- Open the witness record
- Click Availability
- Mark dates as:
- Available — Can appear
- Unavailable — Cannot appear (with reason)
- Unknown — Need to confirm
- Add notes about scheduling constraints
Contact Log
Track all witness communications:
- Open the witness record
- Click Contact Log
- Click Add Contact
- Record:
- Date and time
- Contact method (phone, email, in-person)
- Officer who made contact
- Summary of conversation
- Follow-up needed
- Click Save
Testimony Notes
Prepare for court by tracking key testimony points:
- Open the witness record
- Click Testimony Notes
- Add sections for:
- Expected testimony topics
- Key facts witness can establish
- Potential cross-examination areas
- Prior inconsistent statements (if any)
- Link to interview recordings or transcripts
Witness Alerts
Set reminders for witness-related tasks:
- Subpoena service deadlines
- Follow-up contact dates
- Court appearance reminders
- Availability confirmation needed
Alerts appear on your dashboard and in the Legal calendar.
Best Practices
| Practice | Why |
|---|---|
| Verify contact info regularly | Witnesses move, change phones |
| Document all contact attempts | Creates record for court |
| Confirm availability early | Avoid last-minute surprises |
| Note reliability concerns | Helps prosecution preparation |