IronCase
How-to Guides

Configure Account Settings

How to manage your profile, security, and preferences

How to Configure Account Settings

This guide shows you how to manage your personal account settings in IronCase.


Accessing Settings

  1. Click your profile icon in the top right
  2. Select Settings
  3. Or go directly to /settings

Profile Settings

Update your personal information:

  1. Go to Settings > Profile
  2. Edit available fields:
    • Display name
    • Phone number
    • Email preferences
  3. Click Save Changes

Some fields like badge number and rank can only be changed by administrators.


Security Settings

Two-Factor Authentication (2FA)

Enable additional security with TOTP:

  1. Go to Settings > Security
  2. Click Enable 2FA
  3. Scan QR code with authenticator app:
    • Google Authenticator
    • Microsoft Authenticator
    • Authy
  4. Enter verification code
  5. Save backup codes securely

Passkey (WebAuthn)

Set up passwordless login:

  1. Go to Settings > Security
  2. Click Add Passkey
  3. Follow browser prompts
  4. Use fingerprint, face ID, or security key
  5. Name your passkey for identification

Backup Codes

Generate recovery codes:

  1. Go to Settings > Security
  2. Click Generate Backup Codes
  3. Save codes in a secure location
  4. Each code can only be used once

Notification Preferences

Control how you receive notifications:

  1. Go to Settings > Notifications
  2. Configure per notification type:
TypeOptions
Approval RequestsIn-app, Email, Both
Case UpdatesIn-app, Email, Both, Off
DeadlinesIn-app, Email, Both
System AlertsAlways on
  1. Set quiet hours (optional)
  2. Click Save Preferences

Appearance

Customize the interface:

  1. Go to Settings > Appearance
  2. Options:
    • Theme: Light, Dark, System
    • Compact mode: Denser information display
    • Accessibility: High contrast, larger text
  3. Changes apply immediately

Session Management

View and manage active sessions:

  1. Go to Settings > Sessions
  2. See all logged-in devices:
    • Device type
    • Browser
    • IP address
    • Last activity
  3. Click Sign Out to end a session
  4. Click Sign Out All for all other devices

Password Change

If using password authentication:

  1. Go to Settings > Security
  2. Click Change Password
  3. Enter current password
  4. Enter new password (twice)
  5. Click Update Password

Requirements:

  • Minimum 12 characters
  • At least one uppercase letter
  • At least one number
  • At least one special character

Data Export

Export your personal data:

  1. Go to Settings > Data
  2. Click Request Export
  3. Select data types:
    • Activity history
    • Notification history
    • Session logs
  4. Receive download link via email

Account Deletion

Account deletion requires administrator approval and maintains audit records for compliance.

To request account removal:

  1. Contact your administrator
  2. All active cases must be reassigned
  3. Audit history is preserved
  4. Personal data is anonymized

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