How-to Guides
Manage Notifications
How to view and manage system notifications
How to Manage Notifications
This guide shows you how to view, manage, and configure notifications in IronCase.
Accessing Notifications
- Click the bell icon in the header
- Or go to Notifications in the navigation
- Unread notifications are highlighted
Notification Types
| Type | Description |
|---|---|
| Approval Required | Action needs your review/approval |
| Case Update | Changes to a case you're assigned to |
| Stale Case | Case without recent activity |
| CalECPA Deadline | Upcoming compliance deadline |
| Warrant Status | Warrant approved, denied, or expiring |
| Golden Hour | Time-sensitive milestone approaching |
Priority Levels
Notifications are color-coded by priority:
- Critical (red) - Immediate action required
- High (orange) - Action needed soon
- Normal (blue) - Standard notification
- Low (gray) - Informational only
Managing Notifications
Mark as Read
- Click on a notification to mark it read
- Or click Mark All Read to clear all
Archive
- Click the archive icon to hide notifications you've addressed
- Archived notifications can still be searched
Take Action
Many notifications include quick action buttons:
- View Case - Go directly to the related case
- Approve/Deny - Handle approval requests inline
- Dismiss - Acknowledge without action
Notification Preferences
Configure which notifications you receive:
- Go to Settings
- Select Notifications
- Toggle notification types on/off
- Set delivery preferences:
- In-app only
- Email alerts
- Both
Per-Type Settings
- Approval requests - Always on for assigned approvers
- Case updates - Configurable by case role
- Deadlines - Set reminder timing (1 day, 3 days, 1 week)
- Stale case alerts - Set inactivity threshold
Notification History
To view past notifications:
- Go to Notifications
- Click History
- Filter by:
- Type
- Priority
- Date range
- Read/unread status