How to Manage Officers

This guide shows you how to manage officer profiles, assignments, and permissions in IronCase.

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Accessing Officer Management

1. Go to Officers in the navigation
2. View the list of all personnel
3. Use filters to find specific officers

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Officer Information

Each officer profile includes:

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Viewing Officer Details

Click on any officer to see:

• Profile information
• Active cases assigned
• Closed cases count
• Last login time
• MFA status
• Activity history

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Adding a New Officer

1. Click Add Officer
2. Enter required information:
   • Full name
   • Badge number
   • Email address
   • Rank
   • Unit assignment
3. Select system role:
   • First Officer
   • Detective/Investigator
   • Supervisor
   • Administrator
4. Click Create Officer
5. Officer receives account setup email

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Editing Officer Profiles

1. Click on the officer
2. Click Edit
3. Update information as needed
4. Click Save Changes

Changing Roles

Role changes affect system permissions:

1. Edit the officer profile
2. Select new role
3. Review permission changes
4. Confirm the change
5. Officer permissions update immediately

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Officer Statuses

Changing Status

1. Open officer profile
2. Click Change Status
3. Select new status
4. Enter reason (required)
5. Set expected return date (for leave)
6. Confirm change

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Case Assignments

View and manage an officer's caseload:

1. Open officer profile
2. Go to Cases tab
3. View active and closed cases
4. Reassign cases if needed

Bulk Reassignment

When an officer goes on leave:

1. Select the officer
2. Click Reassign Cases
3. Select receiving officer(s)
4. Review assignments
5. Confirm bulk transfer

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MFA Management

As an administrator:

1. View MFA status for each officer
2. Reset MFA if officer loses device
3. Require MFA enrollment
4. View backup code usage

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Activity Monitoring

View officer activity:

1. Open officer profile
2. Go to Activity tab
3. See recent actions:
   • Logins
   • Cases accessed
   • Evidence viewed
   • Reports generated

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Reports

Generate staffing reports:

1. Go to Officers
2. Click Reports
3. Select report type:
   • Caseload by officer
   • Activity summary
   • Permission audit
4. Export as needed

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Related

• Configure Access Control
• Role Permissions Reference